The following text contains useful information about our work together such as policies and the procedures we will follow. Please take the time to read it all carefully. If any questions arise during reading this, I will be happy to explain it for you if needed. Once you sign up for one of our packages, a copy of the following document will be sent in your email, completed with your name and date of you joining, to serve as a contract between us.
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It includes :
Coaching is partnership (defined as an alliance, not a legal business partnership ) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximise personal and professional potential. It is designed to facilitate the creation / development of personal, professional or business goals and to develop and carry out a strategy / plan for achieving those goals.
A. Coach agrees to maintain the ethics and standards of behaviour established by the International Coach Federation “(ICF)”. We have made it available on our website for you to review.
B. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach, Client understands that coaching is NOT therapy, counselling or psychology and does NOT substitute for therapy if needed, and does NOT prevent, cure or treat any mental disorder of medical disease. Coaching is focused on your strengths, not weakness, and the future, NOT your past. It is a commitment to forward thinking and forward actions, and should NOT be mistaken for therapeutic intervention.
C. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.
D. Client acknowledges that coaching is a comprehensive process that may involve different areas of his/her life, including work, finances, health, relationships, education and recreation. The client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is NOT to be used as a substitute for counselling, psychotherapy, psychoanalysis mental health care, sustain ce abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and the extent of the coaching relationship agreed upon the Client and the Coach.
F. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
The time of coaching meeting is booked online through the platform provided by the Coach. With a minimum of 4hours prior to the session.
The Client have the possibility to chose from a range of availability.
The client will receive a confirmation Email with a link to the virtual meeting room to connect during the period and the time chosen by the Client.
You have the possibility to re-schedule or cancel your session up to 4 hours before the original booking time. A session will be charged if : The Client does not show up to the session without informing the coach in any way, such as What’s app, phone call, or email in case of the impossibility to log into the booking platform.
A session will not be charged if: Emergency applies, The coach is not able to attend. If the Coach is not able to attend, and cannot inform the client with more than 4 hours previous the start of the session, the Client will receive an extra free session + will have the possibility to re-scheduled at a time of her/his convenience. The Coach has the possibility to cancel the session without penalty with in 6 hours prior the start of a schedule session. We understand that we all have busy lives and every effort will be made to accommodate changes when necessary. Courtesy applies.
Payments need to be made through a secure page on the website, by Paypal or Stripe. You will receive an e mail confirming that your payment has been accepted before being able to book your first coaching session.
Either the client or the Coach may terminate this agreement at any time with a 2 weeks written notice. Client agree to compensate the Coach for all coaching services rendered through and including the effective date of
termination of the coaching relationship.
This coaching relationship , as well as all information ( written or verbal ) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF code of Ethics. However, please be aware that the Coach-Client relationship is NOT a legally confidential relationship like the medical and legal professions. The Coach will not disclose any information without the Client written consent. According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for Supervision and Mentoring evaluation purposes. Recording and Transcript will be discarded in a period between 6 months to 1 year after the end of the Client-Coach Relationship.
If the Coach ever says or does anything that upsets the Client or does not feel right, Client should bring to the Coach attention. Honesty and Trust are critical to coaching relationship. As coaches we want to provide an open and safe space for you to come with confidence.
The failure of either party to enforce any provision of this agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of the Agreement.
Please sign this Agreement to be able to schedule your first session. A copy of this Agreement will be placed in your Private Client Area on our website for your convenience and disponibility.