When you become a registered user of our Website, enroll in one of our current Online Products, or in connection with other Online Products we may make available on our Website from time to time, we also may collect information that by itself cannot be used to identify or contact you. Information from Other Sources.
We may also supplement the information we collect with information from other sources to assist us in evaluating and improving our Website and Online Products, to determine your preferences so that we can tailor our Website and Online Products to your needs, and/or to study nutritional, weight-loss, behavioral and fitness questions in general.
We may collect information (including information that is Personally Identifiable Information) from you in different manners and at different places and times on our Website, such as when you register for our Website or enroll in one of our Online Products. We also may collect information from you in connection with, or through, other Online Products we may make available on our Website from time to time. The following is a description of the areas and/or manners in which we primarily collect information about you. Becoming a Registered User and Subscription.
In order to access certain Online Products on our Website, such as our Community Areas, weight-loss tools and food database, you must first complete certain steps to become either a registered user or a member. During these steps, you may be required to provide us with information (including Personally Identifiable Information) such as name, zip code, email address, date of birth and, if you enroll in one of our Online Products, payment and billing information. This information is used to help us understand who uses our Website, to improve our Website and our Online Products, to contact users about requested Online Products and/or for subscription billing purposes. It is optional for you to provide demographic information (such as profession and number of children), but providing this information is encouraged so we can provide a more personalized experience on our Website.
Cookies and Other Tracking Technologies.
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personalize your experience on our Website (e.g., to dynamically generate content on webpages specifically designed for you),
assist you in using our Online Products (e.g., to save you time by not having to reenter your name upon each visit to our Website), and allow us to statistically monitor how you are using our Website for purposes of improving our online offerings.
We partner with third parties to display advertising on our Website and to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this Website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Social Media (Features) and Widgets
We may display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to delete your testimonial from our Website, you can contact us at firstname.lastname@example.org. Linking your account with third party applications and devices
We provide our members the ability to sync with Apple’s HealthKit framework, which provides the ability to access your health and fitness data to help you keep track of your activity in the WW app on your iPhone and Apple Watch, if you so choose. (For more information, see our Apple Health FAQs: https://www.ww.com/us/apple-health-faqs.) We do not use information gained through the HealthKit framework for advertising or similar services. You can always stop WW from accessing your data by changing the settings of your mobile device.
Through third party referral program operators and others, we offer referral programs whereby referral websites can earn commissions through the referral of members or other purchasers to our Website. To track the earning of such commissions, and to determine the effectiveness of the referral programs, the users who become members to our Online Products or purchasers through such referral websites are tracked using technologies that do not include Personally Identifiable Information (such as cookies and/or action tags). Our program operators and the referral websites themselves can only access information such as data relating to the number of impressions served, the number of transactions completed, and their resulting earnings. They cannot access our customers’ personal data.
If you choose to apply to be a referral website, we use the data you provide strictly for conducting business with you. We have entered into certain agreements with third party program operators for the purpose of administering our referral programs. Should you become a referral website of ours through one of our third party program operators, any information you provide to them is subject to their privacy policies.
We collect information, some of which may be Personally Identifiable Information, that you voluntarily provide to us when you choose to use some of our Online Products (available either for free or on a subscription basis) such as the “Favorites” feature, the SmartPoints® Tracker tool, the “Weight Tracker” tool and the Community Areas. We also collect information that you provide voluntarily through responses to special Online Products such as surveys, questionnaires, self-assessment quizzes, contests and the like. Some of these Online Products may ask you for health related information. We collect this information in order to personalize your online experience.